Malaysia Policy Position for Your Account
Our legal terms apply to your account, wallet activity, identity checks, promo-board access, and contact with our team. They do not replace Malaysian law, banking rules, tax duties, or any order from a regulator or court. If a term conflicts with local law, the local rule
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controls for that matter. When you use Touch 'n Go, GrabPay, Boost dan FPX, we record transaction references, time stamps, and account identifiers so we can reconcile funds and answer disputes. We may ask for documents before changing sensitive details or processing a withdrawal, and we
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keep records only for lawful business, security, audit, and dispute needs. If your location or eligibility changes, access may be paused until we can confirm that continued use is allowed where local law permits.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.